Nigeria’s banking system plays a crucial role in the country’s economy by providing financial services to individuals, businesses, and governments. For effective communication and customer support, Nigerian banks have set up various contact channels, including phone numbers, email addresses, and social media platforms. This guide provides a comprehensive list of all Nigerian banks, their contact details, and customer care channels to make it easier for you to connect with your bank.
1. Access Bank
Customer Care Line:
- +234 700 225 5227 (0700 CALL ACCESS)
Email Address:
Social Media:
- Twitter: @myaccessbank
- Facebook: Access Bank Group
Notes:
Access Bank provides 24/7 customer service for account inquiries, transaction issues, and general banking support.
2. First Bank of Nigeria
Customer Care Line:
- +234 700 347 7827 (0700FIRSTCONTACT)
Email Address:
Social Media:
- Twitter: @FirstBankngr
- Facebook: First Bank of Nigeria Limited
Notes:
First Bank is Nigeria’s oldest financial institution, known for its extensive branch network and reliable customer service.
3. Zenith Bank
Customer Care Line:
- +234 1 278 7000
- +234 1 292 7000
Email Address:
Social Media:
- Twitter: @ZenithBank
- Facebook: Zenith Bank Plc
Notes:
Zenith Bank is known for its tech-savvy approach to banking and robust digital customer support.
4. Guaranty Trust Bank (GTBank)
Customer Care Line:
- +234 700 4826 66328 (0700GTCONNECT)
Email Address:
Social Media:
- Twitter: @gtbank
- Facebook: Guaranty Trust Bank
Notes:
GTBank’s customer service is accessible via multiple channels, including WhatsApp for seamless communication.
5. United Bank for Africa (UBA)
Customer Care Line:
- +234 700 2255 822 (0700-CALL-UBA)
Email Address:
Social Media:
- Twitter: @UBAGroup
- Facebook: United Bank for Africa
Notes:
UBA offers customer support for local and international transactions through its robust network.
6. Fidelity Bank
Customer Care Line:
- +234 700 343 35489 (0700FIDELITY)
Email Address:
Social Media:
- Twitter: @fidelitybankplc
- Facebook: Fidelity Bank Plc
Notes:
Fidelity Bank emphasizes efficient customer service and quick resolution of issues.
7. Ecobank Nigeria
Customer Care Line:
- +234 700 500 0000
Email Address:
Social Media:
- Twitter: @ecobank_nigeria
- Facebook: Ecobank Nigeria
Notes:
Ecobank serves as a pan-African financial institution with a focus on international banking.
8. Polaris Bank
Customer Care Line:
- +234 806 988 0000
Email Address:
Social Media:
- Twitter: @PolarisBankLtd
- Facebook: Polaris Bank
Notes:
Polaris Bank prioritizes customer satisfaction through its “YES Center” support platform.
9. Keystone Bank
Customer Care Line:
- +234 700 200 0000
Email Address:
Social Media:
- Twitter: @keystonebankng
- Facebook: Keystone Bank
Notes:
Keystone Bank ensures customers can easily access their services via multiple digital platforms.
10. Stanbic IBTC Bank
Customer Care Line:
- +234 700 2255 7826
Email Address:
Social Media:
- Twitter: @StanbicIBTC
- Facebook: Stanbic IBTC Bank
Notes:
Stanbic IBTC stands out with its integrated financial services and dedicated customer support.
11. Union Bank of Nigeria
Customer Care Line:
- +234 700 700 7000
Email Address:
Social Media:
- Twitter: @unionbank_ng
- Facebook: Union Bank of Nigeria
Notes:
Union Bank’s customer service includes support for traditional banking and digital products.
12. Wema Bank
Customer Care Line:
- +234 700 2255 9362 (0700-CALL-WEMA)
Email Address:
Social Media:
- Twitter: @wemabank
- Facebook: Wema Bank
Notes:
Wema Bank, known for its ALAT digital banking platform, offers robust online support.
13. FCMB (First City Monument Bank)
Customer Care Line:
- +234 700 329 0000
Email Address:
Social Media:
- Twitter: @myfcmb
- Facebook: First City Monument Bank
Notes:
FCMB focuses on personalized customer service and efficient issue resolution.
14. Heritage Bank
Customer Care Line:
- +234 700 437 48243 (0700HERITAGE)
Email Address:
Social Media:
- Twitter: @heritagebankplc
- Facebook: Heritage Bank Plc
Notes:
Heritage Bank offers tailored financial solutions and accessible customer support.
15. Sterling Bank
Customer Care Line:
- +234 700 7837 5465 (0700STERLING)
Email Address:
Social Media:
- Twitter: @sterlingbankng
- Facebook: Sterling Bank Plc
Notes:
Sterling Bank emphasizes innovation in banking services and customer engagement.
16. Unity Bank
Customer Care Line:
- +234 700 108 108 108
Email Address:
Social Media:
- Twitter: @UnityBankPlc
- Facebook: Unity Bank Plc
Notes:
Unity Bank serves rural and urban customers with an inclusive banking approach.
17. Jaiz Bank
Customer Care Line:
- +234 700 523 523 523 (0700-JAIZBANK)
Email Address:
Social Media:
- Twitter: @JaizBankNG
- Facebook: Jaiz Bank Plc
Notes:
Jaiz Bank specializes in non-interest banking services, offering ethical financial solutions.
18. Standard Chartered Bank Nigeria
Customer Care Line:
- +234 1 270 4611
Email Address:
Social Media:
- Twitter: @StanChartNG
- Facebook: Standard Chartered Bank Nigeria
Notes:
Standard Chartered Bank offers premium banking services with a global reach.
19. Globus Bank
Customer Care Line:
- +234 1 236 9000
Email Address:
Social Media:
- Twitter: @GlobusBank
- Facebook: Globus Bank
Notes:
Globus Bank focuses on technology-driven banking services.
20. Providus Bank
Customer Care Line:
- +234 700 7768 3847
Email Address:
Social Media:
- Twitter: @providusbank
- Facebook: Providus Bank Plc
Notes:
Providus Bank provides tailored solutions for businesses and individuals.
Conclusion
This comprehensive list of Nigerian banks, their contacts, email addresses, and customer care phone numbers ensures seamless communication for all your banking needs. Whether you need support for transactions, account management, or financial advice, these details provide a quick and reliable way to reach your bank. Stay informed and make the most of your banking experience.