Counterfeit products are unfortunately becoming more common. The same holds true for TV receivers, including the MyTV Strong Receiver, a popular set-top box used for satellite TV viewing. Whether you’ve purchased your receiver from an authorized dealer or a third-party vendor, it’s crucial to ensure that you’ve bought an authentic product.
In this blog post, we will guide you on how to distinguish an original MyTV Strong Receiver from a fake one. This will help you avoid purchasing counterfeit products that might not function properly or provide you with the level of service you expect.
What Is MyTV Strong Receiver?
The MyTV Strong Receiver is a satellite TV decoder used to receive and decode digital signals, enabling you to enjoy various TV channels and content. Known for its user-friendly interface and reliable signal reception, it is one of the most popular receivers in Nigeria and several African countries.
Why Is It Important to Know the Difference Between an Original and Fake MyTV Strong Receiver?
When buying a MyTV Strong Receiver, you want to ensure that it is of high quality, durable, and offers the functionality it promises. Fake receivers may:
- Not work as expected
- Lack important features
- Have subpar signal reception
- Malfunction quickly
- Be vulnerable to security risks or firmware issues
- Not be supported by MyTV’s customer service team
Ensuring you purchase the original product will save you money in the long run and provide a better viewing experience.
How to Know If Your MyTV Strong Receiver Is Original or Fake
1. Check the Packaging
The packaging of an original MyTV Strong Receiver is usually well-designed and of high quality. Here’s what to look for:
- Branding: Look for the official MyTV Strong logo on the box. The logo should be sharp and clearly printed, not blurry or poorly aligned.
- Serial Number and Model Information: The packaging should contain specific serial numbers, model names, and other product information. Ensure the serial number matches the one on the receiver.
- Barcodes and Labels: Authentic packaging will have proper barcodes, regulatory symbols, and safety warnings printed clearly.
2. Inspect the Receiver’s Build Quality
The build quality of an original MyTV Strong Receiver is superior compared to fake versions. Here’s how to check:
- Material Quality: The original MyTV Strong Receiver has a sturdy plastic casing. Fake receivers often feel flimsy and light.
- Button Quality: The buttons on an authentic receiver are firm and well-constructed. Fake units may have soft or poorly functioning buttons.
- Logo Placement: Check if the MyTV Strong logo is properly positioned on the receiver and appears sharp and clear. Fake units often have misaligned or poorly printed logos.
3. Check the Serial Number
The serial number is one of the most reliable ways to verify the authenticity of your receiver. Here’s how:
- Locate the Serial Number: On the back or bottom of the receiver, you’ll find a serial number and a model number.
- Verify the Serial Number: Visit the official MyTV website or contact customer support to check if the serial number matches their records. Authentic receivers have a unique, verifiable serial number.
4. Confirm the Software and Firmware
An original MyTV Strong Receiver comes with the latest software and firmware updates from the manufacturer, ensuring better performance, bug fixes, and new features. Here’s how to check:
- Software Updates: Check for software update features in the settings menu. If the receiver has a software update function and is able to connect to the server for updates, it’s likely original.
- Firmware Versions: Authentic receivers have the latest firmware pre-installed. If the receiver is running outdated or unrecognizable firmware, it could be a counterfeit.
5. Test the Signal Reception
An original MyTV Strong Receiver is designed to have excellent signal reception and stability. Fake units may have issues with signal strength and may disconnect frequently. Here’s how to test it:
- Signal Strength: Check the signal strength and quality through the on-screen settings. The original receiver should show good signal reception without constant drops.
- Channel Clarity: When viewing channels, the picture should be clear, and audio should be in sync. Fake receivers may experience pixelation, audio issues, or lagging.
6. Examine the Remote Control
The remote control that comes with the MyTV Strong Receiver should also be of high quality:
- Buttons and Design: The buttons should be responsive, with no signs of peeling or fading. The design of the remote should be sleek and functional.
- Branding: The remote should have the official MyTV Strong logo on it. Counterfeit remotes often look similar but may have slightly different layouts or poor-quality printing.
7. Check for Customer Support and Warranty
An original MyTV Strong Receiver typically comes with a manufacturer’s warranty, as well as customer support. Fake units may not offer these services. Here’s what to check:
- Warranty Information: Check the warranty card and ensure it is from an authorized dealer.
- Customer Service: Reach out to MyTV customer service with the receiver’s serial number. If they can verify the authenticity of the product, it’s likely original.
8. Compare Price Points
While it’s tempting to go for cheaper alternatives, extremely low prices could be a red flag for counterfeit products. Here’s how to compare:
- Price Range: Research the market price for a MyTV Strong Receiver. If the price is significantly lower than the average retail price, it could indicate that the receiver is fake or substandard.
- Authorized Dealers: Always buy from reputable dealers or directly from MyTV’s official website to avoid counterfeit products.
Conclusion
Purchasing an original MyTV Strong Receiver ensures you get the best value for your money, with reliable performance, good signal reception, and access to customer support when needed. By following the tips outlined in this post, you can confidently verify whether your receiver is original or fake.
If you’re unsure about your product, it’s always a good idea to contact MyTV customer service directly. They can help verify serial numbers and provide you with the necessary guidance.
Don’t risk your viewing experience, take the time to confirm that your MyTV Strong Receiver is authentic and enjoy seamless entertainment!