If you are facing any challenges recharging your prepaid meter or especially DISCOS MEMCO meters then I will help you by teaching you how to Reset, Recharge, and Check Balance.
If your Memco meter requires a reset due to insufficient credit or delayed payment, you can obtain a token for your prepaid meter from a different place where you normally buy tokens for your DISCO light top-ups.
To perform a reset on your prepaid meter, follow these steps:
• Input 990 and press the green or blue button to confirm.
• Enter 8888 and confirm.
• Input 999 and confirm; you will observe the RESET message on the CD screen.
• Disconnect the plug under the meter box and reconnect it.
• Enter the provided token to recharge.
If the above steps don’t work for your meter, you can try the following alternative:
• Press 990 and then press enter; you’ll receive a response.
• Input 0000 and press enter; you’ll see “good.”
• Enter 999 and press enter; you’ll receive a “reset” message.
• Disconnect the plug under the meter box and reconnect it.
• Input the provided token to recharge.
• After loading the prepaid meter, check the following:
Meter number: Press 65, followed by the blue button, to easily view the 11-digit meter number displayed on the screen.
Total credit used: Press 07 on the keypad, then the blue button, and await a prompt for your total credit used.
Balance: Press 07 on the keypad, followed by the blue button, to check your remaining balance, displayed in the format (200.16).
How to Request for a New Meter
As part of the ongoing initiatives to address the metering gap within the DisCo operational network, Eko DisCo is reintroducing the Meter Asset Provider (MAP) Scheme. Under this program, their customers have the option to make an upfront payment to their accredited vendors to secure metering services.
To get started you can visit: https://ekedp.com/metering to order online. Below are the meter types and prices
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Meter Activation Guidelines FAQ
Here are guidelines that will help you make sure your meter has been activated for use.
Do I need my meter installation form?
The installation form should be sent immediately after installation to the email address submitted during KYC. The meter installer can also capture additional email addresses to receive the installation form before submission.
“Please contact Desco customer care if you didn’t receive your installation form.
0708 067 1170 or 0700 123 5666, customercare@ekedp.com”
Has my meter been activated for vending?
Entering your meter number on our available payment channels should output the customer name if activated for vending.
“Please contact Desco customer care if otherwise.
0708 067 1170 or 0700 123 5666, customercare@ekedp.com”
Where can I purchase energy tokens from?
Visit our nearest cash office, third-party payment channels, or our website www.ekedp.com/payment
Please note that meter comes with preloaded units and the money value will be deducted either at first vending or subsequent vending.