Let’s discover the best bank in Nigeria as of 2025. I use various criteria to assess which bank is better compared to others. However, my top choice may not necessarily be yours. All you need to do is carefully consider the information I’ve provided below.
- Historical context of Nigerian banking
- Top 10 banks by assets & deposits (2024 stats)
- Digital banking & mobile app performance
- Awards & recognitions
- Challenges Nigerian banks face (FX, inflation, NPLs)
- Future outlook (recapitalisation, fintech competition, AfCFTA)
Best Bank in Nigeria: Facts, Stats, and Expert Rankings
Banking in Nigeria is about more than just where you keep your money; it encompasses safety, customer experience, digital reliability, and long-term stability. The Central Bank of Nigeria (CBN) is advocating for recapitalization by 2026, emphasizing the importance of identifying the best bank in Nigeria.
This content goes beyond superficial claims. I have analyzed the numbers, surveys, and independent rankings to determine which bank is best suited for your needs, whether you are looking for retail, SME, or corporate banking services.
Historical Background: A Century of Banking in Nigeria
Nigeria’s banking industry has undergone significant changes over the years, evolving through various phases of growth, regulation, and consolidation. From its colonial origins to state control, landmark recapitalizations, and contemporary reforms, each period has influenced the strength, structure, and resilience of the country’s financial institutions.
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1892 – The African Banking Corporation and British Bank for West Africa (later First Bank of Nigeria) started operations.
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1960s–1980s – State-owned banks like Union Bank and Afribank dominated, alongside commercial giants like First Bank.
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2004–2005 – CBN recapitalisation under Charles Soludo reduced 89 banks to 25 stronger ones via mergers.
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2024–2026 recapitalisation – A new wave of consolidation is expected as the CBN has raised minimum paid-up capital requirements.
Why this history matters today
Each phase of Nigerian banking history has influenced which institutions dominate the present. Early colonial banks laid the foundation for First Bank’s legacy, state banking expanded financial access, while the 2004 recapitalisation created today’s “big five.” The ongoing 2024–2026 recapitalisation will likely redefine leadership once again, rewarding the banks with the strongest capital base, governance, and customer-focused innovation.
Top 10 Banks in Nigeria by Assets (FY-2024)
Here’s how the biggest Nigerian banks stack up by total assets (audited FY-2024 reports):
Rank |
Bank |
Total Assets (₦) |
Customer Deposits (₦) |
CX Strength (KPMG 2024) |
Notes |
---|---|---|---|---|---|
1 |
UBA |
₦30.25 trillion |
₦24.65 trillion |
#2 SME, #3 Retail |
Strongest balance sheet, pan-African reach |
2 |
Zenith Bank |
~₦24 trillion |
~₦18 trillion |
Corporate stronghold |
Leading corporate/treasury |
3 |
Access Bank |
~₦23 trillion |
~₦16 trillion |
Mid-tier CX |
Largest customer base |
4 |
First Bank |
~₦19 trillion |
~₦14 trillion |
Mixed CX |
Longest history, nationwide reach |
5 |
GTCO (GTBank) |
~₦15 trillion |
~₦11 trillion |
Strong corporate CX |
Pioneer in digital |
6 |
Stanbic IBTC |
₦6.91 trillion |
₦3.01 trillion |
#1 Retail, #1 SME |
Best in customer experience |
7 |
Fidelity Bank |
~₦6.5 trillion |
~₦4 trillion |
Rising CX |
Fastest-growing Tier II |
8 |
Union Bank |
~₦4 trillion |
~₦3 trillion |
Niche CX |
Recently acquired by Titan Trust |
9 |
Sterling Bank |
~₦3 trillion |
~₦2 trillion |
SME friendly |
“You’re one customer bank” |
10 |
Wema Bank |
~₦2.5 trillion |
~₦1.8 trillion |
Digital-first |
Creator of ALAT digital bank |
(Figures compiled from FY-2024 audited reports and NGX filings)
Digital Banking and Mobile App Performance
A bank’s value relies on its mobile app and USSD performance. Here’s how the leaders compare:
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GTBank and Zenith Bank are historically known for strong mobile apps and reliable USSD (*737# for GTB, *966# for Zenith).
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UBA’s Leo chatbot – Offers AI-driven WhatsApp, Facebook Messenger, and app banking—an industry first.
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Stanbic IBTC Mobile – Well-rated for ease of transfers, bill payments, and investments (linked to Stanbic’s wealth business).
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Fidelity Online & App – Recently upgraded, earning better reviews from SME users for stability.
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Wema’s ALAT – Nigeria’s first fully digital bank, popular among Gen Z and young professionals.
Best for digital natives: GTBank, Wema (ALAT), and UBA.
The best for ease of SME integration is Fidelity and Stanbic IBTC.
Awards and Recognitions (2024)
Nigeria’s top banks consistently earn local and international awards that highlight their performance, innovation, and customer focus. These recognitions not only validate financial strength but also reflect how each bank is perceived in the highly competitive Nigerian banking industry
- UBA – “African Bank of the Year” at The Banker Awards 2024; “Best SME Bank” in Nigeria (Global Finance).
- Stanbic IBTC – KPMG Nigeria CX survey 2024 #1 Retail & SME; consistent recognition for wealth management.
- GTCO – Best Corporate Bank, Nigeria (Euromoney Awards).
- Fidelity Bank – Best SME-Friendly Bank, BusinessDay Banking Awards 2024.
- Zenith Bank – Most Profitable Bank in Nigeria (BusinessDay 2024 ranking).
Challenges Nigerian Banks Face
Even the “best” bank faces structural issues:
- Foreign Exchange (FX) volatility – Difficulty meeting customers’ forex demand, especially for tuition, imports, and travel.
- Inflation & naira depreciation – Rising costs squeeze customers, leading to higher defaults and NPL risk.
- Fintech disruption – Flutterwave, OPay, PalmPay, and Moniepoint are taking market share.
- CBN recapitalisation – Some Tier II and regional banks may merge or downgrade their licences by 2026.
Future Outlook
- Consolidation wave (2025–2026): Expect mergers/acquisitions among mid-tier banks that can’t meet ₦200bn or ₦500bn capital.
- Digital-first banking: Winners will be banks that invest in app stability, payment speed, and SME digital tools.
- Pan-African competition: UBA, Access, and GTCO will leverage AfCFTA to grow cross-border trade banking.
- ESG and financial inclusion: Fidelity and Stanbic are strong on gender equality and rural outreach.
Final Verdict: Which Bank is Best in Nigeria?
Choosing the best bank in Nigeria depends on what you value most: size, customer service, digital capabilities, or corporate expertise. Below is a clear verdict highlighting the banks that excel in each category, helping you find the perfect match.
- Overall best all-rounder: UBA – unmatched in size, deposits, and international reach.
- Best customer experience: Stanbic IBTC – #1 retail and SME service quality.
- Best digital-first bank: GTCO and Wema (ALAT) – for tech-savvy users.
- Best value/growth story: Fidelity Bank – strong execution and expanding SME base.
- Best corporate bank: Zenith Bank – treasury and large-corporate expertise.
Bottom Line
There isn’t a single “best bank in Nigeria” for everyone. The best choice depends on your priorities:
- If you value reach and strength, go with UBA.
- If you want service and support, choose Stanbic IBTC.
- If you’re a corporate or big importer, Zenith/GTCO will suit you.
- If you’re an SME or retail saver, Fidelity offers growing value.
- If you’re tech-driven, Wema (ALAT) is built for digital natives.
As recapitalisation reshapes the landscape by 2026, the banks that combine size, service, and digital innovation will emerge as long-term winners.